How to Do a Pixel Refresh on LG OLED TV

LG OLED TV has included a pixel refresh feature that can detect pixel deterioration through scanning and improve the picture output. It helps to sense changes in voltage due to power outages. It has an automatic system that can enable users to correct the degraded pixel against a set of reference values. Below is the detailed step-by-step process that can help any user refresh the LG OLED TV pixels. 

Note: This article is created with LG OLED TV C2 2022 Released – Some steps might be different if you are using an older version of the television.

You can find a video on this topic at the end of this article.

Step 1: Prepare Your LG OLED TV

Before initiating the pixel refresh process on your LG OLED TV, there are a few important considerations to keep in mind:

• Power On: Start by turning on your LG OLED TV using the power button or remote control. Ensure that the TV is in normal operating mode.
• Remove External Devices: Disconnect any external devices, such as gaming consoles or set-top boxes, from the TV. This step ensures that the pixel refresh focuses solely on the TV’s display, not connected devices.
• Stable Power Connection: Make sure your LG OLED TV is connected to a stable power source throughout the pixel refresh process. Avoid interruptions in the power supply, such as unplugging the TV or experiencing power outages.

Step 2: Find The ‘Settings’ Option on Home Screen

On the LG OLED TV Home screen, find the ‘Settings’ option, which looks like a gear. It is located in the top right corner beside the search button, which appears like a magnifying glass. Highlight the ‘Settings’ with the remote button and press ‘OK’.

Step 3: Find The ‘All Settings’ Option Under ‘Settings’

Under the Settings option, go to the bottom of the screen and find ‘All Settings. It is the second last icon on the left side of the screen. Select the ‘All Settings’ option and press OK to proceed.

Step 4: Find The ‘General’ Option under The ‘All Settings’ Menu

As the All Settings option is accessed, find the General option which comes with a picture of a wrench beside it. It is located just above the ‘Support’ option. Highlight the option and press OK to access the menu.

Step 5: Find ‘OLED Care’ Under The ‘General’ Option

The sub-menu under General contains the option ‘OLED CARE’. It is the fourth option from the top. Once it is selected, Press the OK button on the remote to open the sub-menu under OLED-CARE. You can use the right arrow button on the remote to do so. Note that the OLED Care option has a right arrow beside it. It indicates that it can be accessed using the right arrow button on the remote.

Step 6: Choose OLED Panel Care Under OLED Care’

There are three options under OLED Care. Find the OLED Panel Care option, which is the last in the menu. You can either press OK after highlighting it or can press the right arrow button on the remote to access the option further. 

Step 7: Find The ‘Pixel Cleaning’ Option Under ‘OLED Panel Care’

Under the OLED Panel Care menu, there is the option of OLED Panel care, which is where pixel rate can be refreshed for the LG OLED TV. Find the option and press OK on the remote to access the option further. 

Step 8: Find The Option Start Now Option For Pixel Cleaning

 After accessing the Pixel Cleaning option, select the ‘Start Now’ Button and press Ok. It will provide the access to Pixel refresh option on the LG OLED Tv. 

Step 9: Press ‘Yes’ To Do A Pixel Refresh

On the next screen, the TV will share that a pixel refresh will occur and put the TV in off mode. Press ‘Yes’ to begin the process of Pixel refresh. After the process will be completed, the TV will turn back on automatically. 

Step 10: You will see Pixel Cleaning Completed Successfully.

It took 10 minutes for us to complete the pixel cleaning. The TV will turn on automatically once the pixel cleaning is completed. You see in the below screen it says pixel cleaning process has completed.

Troubleshooting Tips for Performing a Pixel Refresh on LG OLED TV

Stuck or Frozen Screen? Restart to the Rescue:

• If your LG OLED TV screen becomes unresponsive or freezes during the pixel refresh process, don’t panic.
• Press and hold the power button on your TV remote control or the TV itself for approximately 10 seconds to force a restart.
• After the TV restarts, begin the pixel refresh process again from the beginning. This should help resolve the issue.

Incomplete Pixel Refresh? Try Power Cycling:

• If the pixel refresh process gets interrupted or fails to complete successfully, follow these steps:
• Power off your LG OLED TV by unplugging it from the power source.
• Wait for a few minutes, then plug the TV back in and power it on.
• Access the TV’s settings menu and initiate the pixel refresh process once again, ensuring there are no interruptions this time.

Persistent Image Retention? Adjust and Prevent:

• If you notice persistent image retention or burn-in issues even after performing a pixel refresh, try the following:
• Avoid displaying static images or leaving the TV on for prolonged periods.
• Adjust the TV’s picture settings, reducing brightness, contrast, or sharpness, as these settings can contribute to image retention.
• Consider contacting LG customer support or consulting an authorized service center for further guidance and evaluation of your TV’s condition.

Seek Professional Assistance:

• If you encounter persistent issues or feel unsure about performing a pixel refresh on your own, it’s always wise to seek professional assistance.
• Reach out to LG customer support or consult an authorized service centre to get expert guidance and ensure proper handling of your LG OLED TV.

Frequently Asked Questions 

What Pixel Refresh actually does? 

Pixel Refresh is a function used in OLED displays to maintain image uniformity and counteract aging effects. During manufacturing, the OLED panel’s voltage and current levels are measured and adjusted for each pixel to ensure uniformity. Over time, some pixels may age differently, leading to image non-uniformity. When Pixel Refresh is initiated, it compares the stored values with current measurements and applies compensation to normalize any differences. This process helps level out pixel performance and maintain a consistent display. It is advised to use Pixel Refresh sparingly, such as during automatic runs at advised intervals, as excessive use may shorten the panel’s lifespan.

How often should I perform a pixel refresh on my LG OLED TV?

It is recommended to perform a pixel refresh when you notice image retention or burn-in issues on your LG OLED TV. However, regular maintenance every few months can help prevent such issues from occurring.

How long does pixel refresher take?

The duration of a pixel refresh process can vary depending on the model and condition of your LG OLED TV. Generally, it takes around 10 minutes to complete. However, it’s important to allow the process to finish without interruption.

How do I know when the pixel refresher is done?

When the pixel refresher process on your LG OLED TV is complete, the TV will automatically return to normal operation. You may notice a brief flicker or change in screen appearance during this transition, indicating that the pixel refresher has finished.

What should I do if the LG OLED pixel refresher is not working?

If you find that the pixel refresher on your LG OLED TV is not working or not producing the desired results, try the following steps to solve the problem:

• Ensure that you are following the correct steps and instructions for initiating the pixel refresh. Refer to the user manual or official LG support resources for accurate guidance.
• Power cycle your TV by turning it off and unplugging it from the power source. Wait for a few minutes, then plug it back in and power it on again. Attempt the pixel refresh process once more.
• If the issue persists, consider updating the TV’s firmware to the latest version. Visit the official LG support website and download any available firmware updates for your specific TV model.

Will a pixel refresh completely eliminate image retention or burn-in on my LG OLED TV?

While a pixel refresh can help mitigate image retention or burn-in issues, it may not completely eliminate them. If you continue to experience persistent problems, consider seeking professional assistance or contacting LG customer support.

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